SureSteps
For Organizations
Boost your efficiency while improving customer satisfaction.
Enterprise Ready
Organizations can create multiple workspaces each with many users. SureSteps integrates with your existing knowledge bases and support systems. SureSteps Procs can be embedded into your current knowledge base. Your knowledge base itself can used to power SureSteps AI.
Valuable data such as how long it takes to go through each step and where users stumble provide critical insights into improving the support and ultimately in designing products and services that delight customers.
Benefits for Companies
Knowledge Base Integration
Use SureSteps as your knowledge base or embed our guides into your existing one.
Data Driven Insights
Get an instant view of customer progress, how long and difficult each step is, and where they stumble. You get the critical insights you need to provide your processes and products.
Workspaces
Stay organized by creating multiple workspaces for your teams and customers.
The Best Support with AI
The exact context is available when the user needs help. This allows the AI engine to provide a precise answer. AI assistant, like human assistant, works best when the precise context is provided.
Boost Satisfaction
SureSteps provides your customers with the best possible support whenever they need it
Save Time
Making documentation and sharing easy allows your team to spend more time working on strategic initiatives and less time explaining.
Maximize Understanding
Ensuring that employees understand their tasks and customers understand your product is essential to success.
By Function
How SureSteps can help all of your employees.
Book a Meeting With Us
Interested and want to learn more? Sign up for a demo with us.
Schedule a Meeting Now