
The Knowlege Hub
Built for Hardware
SureSteps unifies your scattered information into actionable content and on-demand answers
SureSteps unifies your scattered information into actionable content and on-demand answers
SureSteps unifies your scattered information into actionable content and on-demand answers
SureSteps unifies your scattered information into actionable content and on-demand answers




Trusted by innovators
Trusted by innovators
Trusted by innovators
Trusted by innovators
Join the hardware innovators who are already transforming their knowledge operations with us.
Join the hardware innovators who are already transforming their knowledge operations with us.
Join the hardware innovators who are already transforming their knowledge operations with us.
Join the hardware innovators who are already transforming their knowledge operations with us.
New York-based Energy Company
"Having the ability to pull it up on your phone in the field is really valuable. We're seeing great progress.”
Director of Operations
Florida-based Energy Company
"With even the current version of your platform, we can cut our content cycles down by 30%."
President & CEO
Utah-based IoT Company
"I've looked all over for a tool that does what you guys are doing. Nobody's doing it."
Director of Sales Operations
Industries we serve
Industries we serve
Industries we serve

manufacturing
manufacturing

energy
energy

electronics
electronics

Iot/telecom
Iot/telecom
Your team's hardware knowledge
is scattered everywhere
Your team's hardware knowledge
is scattered everywhere
Your team's hardware knowledge
is scattered everywhere
Your team's hardware knowledge
is scattered everywhere
Your organization and customers spend too much time looking for answers
Your organization and customers spend too much time looking for answers
Your organization and customers spend too much time looking for answers
Your organization and customers spend too much time looking for answers





SureSteps unifies all of your assets
Allowing you to find contextual answers and create new, interactive content

SureSteps unifies all of your assets
Allowing you to find contextual answers and create new, interactive content

SureSteps unifies all of your assets
Allowing you to find contextual answers and create new, interactive content

SureSteps unifies all of your assets
Allowing you to find contextual answers and create new, interactive content
COMPLEX PRODUCTS DESERVE SMARTER CONTENT
COMPLEX PRODUCTS DESERVE SMARTER CONTENT
COMPLEX PRODUCTS DESERVE SMARTER CONTENT
COMPLEX PRODUCTS DESERVE SMARTER CONTENT
Built for hardware-first collaboration
Built for hardware-first collaboration
Built for hardware-first collaboration
Built for hardware-first collaboration




Field Accessibility
Field Accessibility
Field Accessibility
Field Accessibility
Seamlessly switch between desktop and mobile devices. Perfect for field services and physical product interactions.
Seamlessly switch between desktop and mobile devices. Perfect for field services and physical product interactions.
Seamlessly switch between desktop and mobile devices. Perfect for field services and physical product interactions.
Seamlessly switch between desktop and mobile devices. Perfect for field services and physical product interactions.
Visual Collaboration
Visual Collaboration
Visual Collaboration
Visual Collaboration
Extract multimedia assets to create visual guides. Support users with image and video sharing.
Extract multimedia assets to create visual guides. Support users with image and video sharing.
Extract multimedia assets to create visual guides. Support users with image and video sharing.
Extract multimedia assets to create visual guides. Support users with image and video sharing.
Personalized AI
Personalized AI
Personalized AI
Personalized AI
Deploy AI search and Q&A to employees and customers, trained on product knowledge.
Deploy AI search and Q&A to employees and customers, trained on product knowledge.
Deploy AI search and Q&A to employees and customers, trained on product knowledge.
Deploy AI search and Q&A to employees and customers, trained on product knowledge.
Scalable Knowledge
Scalable Knowledge
Scalable Knowledge
Scalable Knowledge
Automatically update and access information when it changes for your hardware or firmware.
Automatically update and access information when it changes for your hardware or firmware.
Automatically update and access information when it changes for your hardware or firmware.
Automatically update and access information when it changes for your hardware or firmware.

Learn more from your users
Learn more from your users
Track user interactions and feedback with SureSteps content to quickly iterate on existing knowledge
Track user interactions and feedback with SureSteps content to quickly iterate on existing knowledge

Learn more from your users
Track user interactions and feedback with SureSteps content to quickly iterate on existing knowledge

Learn more from your users
Track user interactions and feedback with SureSteps content to quickly iterate on existing knowledge
DRIVE VALUE WITH KNOWLEDGE
DRIVE VALUE WITH KNOWLEDGE
DRIVE VALUE WITH KNOWLEDGE
DRIVE VALUE WITH KNOWLEDGE
Use Cases
Use Cases
Use Cases
Use Cases
Field enablement
Accessible training and real-world support
Customer experience
Instant answers, seamless troubleshooting
Sales
Turn knowledge into revenue
Deliver interactive, multimedia-based learnings at scale to accelerate development.
Then provide AI-powered guidance and search functions with live escalation in the field.

Field enablement
Accessible training and real-world support
Customer experience
Instant answers, seamless troubleshooting
Sales
Turn knowledge into revenue
Deliver interactive, multimedia-based learnings at scale to accelerate development.
Then provide AI-powered guidance and search functions with live escalation in the field.

Field enablement
Accessible training and real-world support
Customer experience
Instant answers, seamless troubleshooting
Sales
Turn knowledge into revenue
Deliver interactive, multimedia-based learnings at scale to accelerate development.
Then provide AI-powered guidance and search functions with live escalation in the field.

Start Simply, Build Simply
Start Simply, Build Simply
Start Simply, Build Simply
Start Simply, Build Simply

Step 1
Create Account
Sign up in less than a minute
Step 2
Integrate Existing Knowledge
Connect to your systems and upload relevant documentation
Step 3
Create Interactive Guides
Auto-extract relevant knowledge & content from your existing assets
Step 4
Embed, Integrate or Share
Use SureSteps as a central hub or integrate into existing channels

Step 1
Create Account
Sign up in less than a minute
Step 2
Integrate Existing Knowledge
Connect to your systems and upload relevant documentation
Step 3
Create Interactive Guides
Auto-extract relevant knowledge & content from your existing assets
Step 4
Embed, Integrate or Share
Use SureSteps as a central hub or integrate into existing channels

Step 1
Create Account
Sign up in less than a minute
Step 2
Integrate Existing Knowledge
Connect to your systems and upload relevant documentation
Step 3
Create Interactive Guides
Auto-extract relevant knowledge & content from your existing assets
Step 4
Embed, Integrate or Share
Use SureSteps as a central hub or integrate into existing channels

Step 1
Create Account
Sign up in less than a minute
Step 2
Integrate Existing Knowledge
Connect to your systems and upload relevant documentation
Step 3
Create Interactive Guides
Auto-extract relevant knowledge & content from your existing assets
Step 4
Embed, Integrate or Share
Use SureSteps as a central hub or integrate into existing channels
BY REQUEST
BY REQUEST
BY REQUEST
BY REQUEST
Integration with key platforms
Integration with key platforms
Integration with key platforms
Integration with key platforms
Tell us which systems you'd like us to integrate with next, and we'll add it to our development roadmap!
Tell us which systems you'd like us to integrate with next, and we'll add it to our development roadmap!
Tell us which systems you'd like us to integrate with next, and we'll add it to our development roadmap!
Tell us which systems you'd like us to integrate with next, and we'll add it to our development roadmap!