SureSteps
Benefits
Optimize your training, documentation, and customer experiences.
Optimize your training, documentation, and customer experiences.
Procs communicate with your support agents to instantly provide them with context on the user’s issue. This allows tickets to be resolved quicker and provides you with data showing what led up to the issue, what resolved it, and how to fix it permanently.
Train your new hires with SureSteps for a uniform, easy-to-follow experience. This method allows you to spend less time explaining and more time progressing.
SureSteps allows your customers or trainees to access your guides at any time, enabling them to troubleshoot or learn whenever works best for them.
No credit card required.